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Y a-t-il un(e) spécialiste au support clients ?

Marydellas

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Marydellas Newbie

Marydellas

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Crypto.com a bloqué ma carte de paiement sans explication depuis le 13 mars. Mon compte est créditeur  : 547,56€

J'ai contacté le support client qui me répond "Nous sommes désolés, mais votre demande actuelle dépasse les limites de notre assistance immédiate. Pour obtenir le meilleur support, cliquez sur "Parler à un spécialiste" ci-dessous et vous serez redirigé vers l'un d'entre eux" Je clique et... Rien d'autre que une autre réponse :"Vous recevrez une réponse ici et par e-mail :
✉️ mar..........@gmail.comNotre délai de réponse habituel🕒 moins de 12 heures Après 14 jours d'attente aucune réponse

Même plus la possibilité de fermer mon compte et récupérer ce qui reste des 3500€ déposé et les 547,56

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